Frequently Asked Questions
Everything you need to know about growing your dream garden with Spring Hill Nurseries.
When will my plants be shipped?
We ship our plants at the appropriate planting time for your specific hardiness zone to ensure they arrive ready for successful growth.
What is the Spring Hill Nurseries guarantee?
We offer a Lifetime Guarantee on all perennials, shrubs, and trees. If a plant does not grow or survive, we will provide a replacement or a merchandise credit.
How do I track my order?
Once your order has been processed for shipment, you will receive an email containing a tracking number and a link to monitor its progress.
Can I change my order after it has been placed?
Because we begin preparing your order for shipment immediately to ensure plant health, changes can only be made within 24 hours of placement.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as PayPal for your convenience.
Do you provide planting instructions?
Yes, every shipment includes a detailed planting guide tailored to the specific varieties you purchased to help you achieve the best results.